Hey! Do you want to fix Video Octopus Not Working, How to Fix Octopus loading error /Screen Freeze server error/connection error / Ping Problem then follow this article.
Several users encounter the error while Opening the Octopus apps, getting an error such as:-
- Black screen.
- Loading error.
- Server /Connection Error.
- app won’t load or not working properly, etc
If you are getting an error Octopus not working properly (loading error /Screen Freeze server error/connection error / Ping Problem). getting black screen / white screen (blank screen) while opening Octopus.
How to Fix Video Octopus Not Working?
Table of Contents
1. Verify your Internet Connection
First of all, check your internet connection, If you are connected to WiFi then check your connection. If your internet is working fine and OctoPos is not working then use next procedure.
2. Update the Octopus App
If for some reason you have not used the Octopus app for a long time and the update is pending, then you may encounter this problem. Follow these steps to update Octopus Ap
STEP#1. Navigate to Play Store and serach the Octopus App.
STEP#2. TAP on Update.
STEP#3. After update verify your Issue. ‘If the issue persists, continue to the Next Step-
3. Clear The Cache Of the Octopus App
To clear the cache of the Octopus App follow these easy steps-
TEP#1. Tap on Settings and search App Management.
STEP#2. Tap on App list and search Octopus App.
STEP#3. Tap on storage usage. To clear cache tap on clear cache.
If the issue persists, continue to the Next Step-
4. Hard Reboot Your Phone
To hard reboot your Android Phone follow these easy steps-
STEP#1. Press and hold down the “Home ” and “Power buttons” at the same time for upto 10-12 seconds.
STEP#2. Then, release the buttons and hold down “Power” button until the screen turns on.
If the issue persists, continue to the Next Step-
5. Re-install the App
If you have followed all the above steps and the problem is still coming. finally, reinstall octopus apps. So, This is all about the “Video Octopus Not Working, How to Fix Octopus loading error /Screen Freeze server error/connection error / Ping Problem”. Please comment on this article. if you have any doubts and queries please Comments to us.
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