3 Ways to Fix Firefox Secure Connection Failed Error SSL_ERROR_RX_MALFORMED_HANDSHAKE

By | March 12, 2022

Hey! do you want to fix Firefox Secure Connection Failed, SSL_ERROR_RX_MALFORMED_HANDSHAKE. then should follow the full article.

Firefox Secure Connection Failed Error SSL_ERROR_RX_MALFORMED_HANDSHAKE

Many users have noticed while opening some websites then getting an error Secure Connection Failed. An error occurred during a connection (website name). SSL received a malformed Handshake record.

Error code: SSL_ERROR_RX_MALFORMED_HANDSHAKE

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  • Please contact the website owner to inform them this problem.

As shown in the picture below-

1

Secure Connection Failed We can’t connect to the server at www (website name), If that address is correct, here are three other things you can try:

  • Try Again Later.
  • Check your network conncetion
  • If you are connected but behind a firewall, check that Firefox has permissions to access the Web.

How to Fix Firefox Secure Connection Failed Error SSL_ERROR_RX_MALFORMED_HANDSHAKE on Windows 10/11

1. Clear Browsing Data

STEP#1. Launch Mozilla Firefox, On the right click on the top click on the Application Menu.

STEP#2. Navigate to History Tab and select Clear Recent History.

STEP#3. Now select a time range to clear: Everything and select Browsing & download history, Cookies, Active logins, Form & search history.

Clear Browsing History Mozilla Firefox

STEP#4. Now close the browser and relaunch the application.

If the issue persists, continue to the Next Step-

2. Add Website as Manage Exceptions List on Fireofox

If you are getting Firefox Secure Connection Failed Error SSL_ERROR_RX_MALFORMED_HANDSHAKE on some particular website and that website is trusted for you like a government website, school/college website then you can add that website on Manage Exceptions List.

To add any website to the Exceptions list follow the below steps-

STEP#1. Launch Mozilla Firefox, On the right click on the top click on the Application Menu.

STEP#2. Navigate to Settings and click on the Privacy and Security Tab.

STEP#3. Click on Manage Extensions and add the Website details such as – https://up.gov.in/

STEP#4. Now close the browser and relaunch the application.

If the issue persists, continue to the Next Step-

3. Set ocsp_stapling as False State

To set ocsp_stapling as False State follow the below steps-

Note:- Changing advanced configuration preferences can impact Firefox performance or security.

STEP#1. Navigate to Mozilla and type on address bar – about:config

STEP#2. Click on Accept the Risk and Continue.

Changing advanced configuration preferences can impact Firefox performance or security.

STEP#3. Now Find –  security.ssl.enable_ocsp_stapling on search bar.

STEP#4. Double Click on – True. it will change as false.

false security.ssl.enable_ocsp_stapling on Firefox

STEP#5. Now close the browser and relaunch the application.

So, This is all about the “Secure Connection Failed Firefox. Please comment on this article. if you have any doubts and queries please Comments to us.

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