5 Ways to Fix Network Printer error” Windows Couldn’t Connect to the Printer”

By | December 3, 2021

Hey! Do you want to solve the Network Printer error” Windows Couldn’t Connect to the Printer” on Windows 11/10/8 then should read this article?

Network printer error windows couldn't connect to the printer

It has been seen from the last 2-3 windows update when we want to connect a network printer on client pc then the problem is coming such as Windows cannot connect to the printer. Check the printer name and try again. If this is a network printer, make sure that the printer is turned on and that the printer address is correct.

When we want to connect the network printer to the new system, then the printer is accessible and the client is also trusted, but trying to install the driver, Windows cannot connect to the printer. Check the printer name and try again h error 0x0000007c error message comes.

What root causes the error messageWindows Couldn’t Connect to the Printer“?

The root cause of the error message “Windows Couldn’t Connect to the Printer” may be one of the following-

  • It may be your network printer is power off or verify network connectivity.

This is the first step to verify your network printer server and printer should power on and also verify your client computer network connectivity.

  • Buggy Updates.
  • Driver outdated or corrupted.
  • Spooler service stopped.
  • Windows Permission issue, etc.

How to fix ” Windows Couldn’t Connect to the Printer ” on Windows 11/10/8?

To Fix Windows Couldn’t Connect to the printer follow these steps-

1. Remove Windows Security Update KB500667D

To Remove Windows Security Update of Windows follow these steps-

  1. Navigate to Windows Settings.
  2. Click on Update and security.
  3. Click on View Update history.
  4. Click on uninstall update.
  5. Now select the update and click on unistall.
  6. Restart your computer.

2. Remove Printer Temporary File

To remove printer temporary files follow these steps-

STEP#1. Navigate to run, Type system32, and hit enter.

Follow the following path-

C:\Windows\System32\spool\PRINTERS

STEP#2. Delete temp files and restart your computer.

remove temporary files

3. Restart Printer Spooler Service

Printer spooler is one of the best services of windows computer that handles printer relates jobs. If your spooler service will stop and you won’t be able to print. To restart the printer spooler service follow the below steps-

STEP#1. Navigate to Run and type (services.msc) and hit enter.

STEP#2. Navigate to Print Spooler and right-click on it and select restart.

Hopefully, your error “Windows Couldn’t Connect to the Printer” has been resolved. If not resolved then follow Method-4.

4. Run Printer Troubleshooter

A printer troubleshooter is one of the best-inbuilt tools for solving printer issues. To run a printer troubleshooter follow these steps-

STEP#1. Navigate to Troubleshoot settings by clicking on the start menu and type troubleshoot.

STEP#2. Click on “additional troubleshooters“.

STEP#3. Select the printer and click on “Run the troubleshooter.”

STEP#4. It will be automatically detecting the problem and resolved it.

5. Copy mscms.dll manually from Working PC

This is the best solution for fixing Windows Couldn’t Connect to the Printer error on the windows environment. To Copy mscms.dll manually from Working PC follow these steps-

C:\Windows\system32 and search mscms.dll and COPY It.

After copy this file paste on not working system via using secondry drive

So, This is all about the “ Windows Couldn’t Connect to the Printer . Please comment on this article. if you have any doubts and queries please Comments to us.

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