[Try 4 Ways] Fix Network Shared Printer Issue”Operation Failed with error 0x0000007c” on Windows 11/10

By | November 27, 2021

Hey! Do you want to solve the “Windows cannot connect to the printer -Operation failed with error 0x0000007c” error then this article is best for you.

Fix Network Shared Printer Error Operation Failed with error 0x0000007c

It has been seen from the last 2-3 windows update when we want to connect a network printer on client pc then the problem is coming such as Windows cannot connect to the printer, Operation Failed with error 0x0000007c.

When we want to connect the network printer to the new system, then the printer is accessible and the client is also trusted, but trying to install the driver, Operation Failed with error 0x0000007c error message comes.

Many users of Windows have noticed after Windows update KB5007186, KB5006670 updates get network problem error. When we try to connect the network printer to the client’s PC, then an error like the picture given below comes. Windows cannot connect to the printer Operation Failed with error 0x0000007c.

Operation Failed

What root causes the error message ‘Operation Failed with error 0x0000007c’?

The main root cause of Windows cannot connect to the printer –Operation Failed with error 0x0000007c may be followings-

  • Buggy Updates.
  • Driver outdated or corrupted.
  • Spooler sevice Stopped.
  • Share Printer power off, Name change, Puting Wrong path, etc.

How to Fix Windows cannot connect to the Printer error 0x0000007c without Uninstall Windows Update?

To fix network printer error you need to troubleshoot on Print Server and client machine-

1. Remove Corrupted Registry Keys from Print Server

Disclaimer: Changing of Registry is not recommended by Microsoft, but it is required in times when we encounter such an issue. If you are doing changes on the registry to make sure to do it carefully and also do the registry backup.

To remove corrupted registry keys from the Print Server machine follow these steps-

STEP#1. Navigate to run and type (regedit) and press enter.

STEP#2. Now follow the following path-


STEP#3. Delete the BIDI key.

STEP#4. Restart your computer after Delete BIDI key.

After Delete, the BIDI key from Server Machine still, an issue on the client machine then follow all the below steps on the Client Machine

2. Restart Printer Spooler Service

Printer spooler is one of the best services of windows computer that handles printer relates jobs. If your spooler service will stop and you won’t be able to print. To restart the printer spooler service follow the below steps-

STEP#1. Navigate to Run and type (services.msc) and hit enter.

STEP#2. Navigate to Print Spooler and right-click on it and select restart.

restart Printer spooler service

Hopefully, your error “Windows can not connect to the printer Operation Failed with error 0x0000007c” has been resolved. If not resolved then follow Method-3.

3. Run Printer Troubleshooter

A printer troubleshooter is one of the best-inbuilt tools for solving printer issues. To run a printer troubleshooter follow these steps-

  1. Navigate to Troubleshoot settings by click on start menu and type troubleshoot.
  2. Click on “additional troubleshooters“.
  3. Select printer and click on “Run the troubleshooter.”
  4. It will be automatically detecting the problem and resolved.

4. Add the Printer Manually 

To add the Printer Manually follow these below steps-

STEP#1. Navigate to Control Panel and click on Devices and printers.

STEP#2. Click on add a printer.

add a printer

STEP#3. Click on ” the printer that I want isn’t listed”.

STEP#4. Select add a printer using a TCP/IP address or hostname and click Next.

add a printer using TCP or host name

STEP#5. Now type and the host name or IP address of the Printer and click on Next.

print server name

STEP#6. Select the device type and click on next.

STEP#7. Select Printer Manufacturer and Printers, click on Next.

STEP#8. Now type your Printer Name and click on Next.

STEP#9. Click Next on the Printer sharing screen.

STEP#10. Click on Finish.


So, This is all about the “Windows Cannot Connect to the Printer -Operation Failed with error 0x0000007c . Apart from this, you can also try the below steps-

1. Uninstall Buggy Updates (KB5006670 ,KB5006674 )

If you are getting this error on Windows 10 then you need to remove KB5006670. If you are using windows 11 remove then remove KB5006674 update.

To remove follow these steps-

  1. Navigate to Windows Settings.
  2. Click on Update and security.
  3. Click on View Update history.
  4. Click on uninstall update.
  5. Now select the update and click on unistall.
  6. Restart your computer.

Moreover, you can also try to “Delete a Subkey, Copy “mscms.dll” Manually”  to solve the error. Please comment on this article. if you have any doubts and queries please Comments to us.


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Operation Could not be Completed Code 0x00000709

the last USB device you connected to this computer malfunctioned

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